Frequently Asked Questions
Everything you need to know about bringing TAMO Design into your home.
What materials are used in TAMO Design furniture?
We prioritize sustainability and quality, using FSC-certified hardwoods, premium textiles, and non-toxic finishes to ensure your pieces are both beautiful and durable.
How long will it take to receive my order?
Standard in-stock items typically ship within 5-7 business days. For custom or made-to-order furniture, please allow 6-10 weeks for artisanal production and delivery.
Do you offer white-glove delivery services?
Yes, for larger furniture items, we offer a white-glove delivery option which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on non-custom items within 30 days of delivery. Items must be in their original condition and packaging. Please note that shipping fees are non-refundable.
Can I request fabric swatches before purchasing?
Absolutely. We offer complimentary swatch kits for our upholstery collections to help you choose the perfect texture and color for your space.
Do you provide a warranty on your products?
All TAMO Design furniture comes with a 2-year limited warranty covering structural defects and craftsmanship to give you peace of mind with your investment.